| It all began a little over two years ago when I
stumbled upon the United Airlines Services web site where I read an announcement about a
program that would give the public an opportunity to fly a commercial jet simulator.
Shortly after this announcement, UAL Services launched the "Be an Airline Pilot for a
Day" program at which time I began saving my pennies for this once in a lifetime
opportunity.
After two years of saving I finally had
enough for not just any simulator package, but the Queen of the Fleet. The Boeing 777 Gold
Package includes a full tour of the United Airlines Training Center (located in Denver,
Colorado), one hour cockpit briefing/orientation, two hours in the simulator, and 30
minute debriefing.
Scheduling the visit with the simulator
session was very straightforward. I began the scheduling process by sending an e-mail to
UAL Services expressing interest . Within two days I received a response from UAL
Services' Ms. Dawn Thompson (Flight Training Services Account Representative).
She included the latest package prices, program, hotel, and who to contact information.
Most of the available simulator sessions
were early in the morning or late in the evening. This is because the UAL pilots and other
Airlines who contract UAL Services take priority (for obvious reasons). The
toughest part of scheduling the session was coordinating with the instructors' schedules.
Ms. Thompson was a great help throughout the
scheduling process. Not only did she help schedule the session and coordinate with the
instructors' schedule, she also assisted us by making our hotel arrangements. We would
like to thank Dawn for her hard work and effort in making this dream come true for John
Schumacher and I.

UAL's Training Center, Denver |

B777-200 Simulator Bay |
United Airlines began as a postal carrier
in the 1920's and continues to maintain its position as the largest carrier of mail by
transporting over one million pounds of mail per month. Varney Airlines, National Air
Transport, Boeing Air Transport, and Pacific Air Transport were the companies that formed
what is now the World's largest airline.
United employs approximately 10,000
pilots, 22,700 flight attendants, 27,000 mechanics, and 35,000 management/salaried. As a
result, United averages 2,323 flights carrying 238,000 passengers per day.
United's fleet is comprised of the
B727-200, B737-200/300/500, A319/320, B757-200, B767-200/300, DC-10-10/30, B777-200,
B747-200/400.
Our host-instructor was United Airlines
pilot/instructor Frank Smith. Frank has been with United Airlines since April of 1996. At
39 years old, Frank is currently a First Officer and instructor on the B777 with a bid for
a B737 Captain in Denver.
Frank began his professional aviation career with the United States Marine Corps. While
in the Marines he flew over 40 missions in the AV-8B Harrier during the Persian Gulf
Conflict (Desert Shield/Desert Storm). After joining United, Frank flew as a Flight
Engineer on the B727 for six months, a First Officer on the B757 for two years, and was
recently promoted to the B777 in September 1999. With over 5,000 hours, he has been an
instructor on the B777 since January 2000 and says it is the best airliner he has ever
flown.

Chris sets takeoff-thrust.

Chris manually flies the climbout from KSFO.

John performs a non-precision approach to KSFO Rwy 28R.

John engages the thrust reversers after a smooth
landing.

Chris performs a non-precision approach to KSFO Rwy 28R at
night.
|
|
With the introductions out of the way,
Frank took John and I on a tour of the Denver Training Center. The Training Center was
completed in 1968 with the latest addition completed in 1990. United conducts all initial
and recurrent training at the Denver Training Center. This helps to assure a high level of
quality control over the pilot work force while being cost effective.
The Training Center houses 36 simulator bays and 36 simulators in the training
facility. Since this is the only training facility for UAL's 10,000 pilots, it retains the
title as the largest airline pilot training facility in the world.
UAL also trains approximately 7,000 of its Flight Attendants at the Denver Training
Center each year. An average of 140 flight crews are trained every month. This breaks down
to an average of 465 people daily at a cost of $1,400 per pilot per day. United also sells
$10-13 million in Contract Training to over 100 other airlines worldwide.

B737 panel layout training aid. |

A320 procedure trainer. |
After our tour of the Training Center we
headed to the simulator bays. Upon entering the simulator bays our level of excitement
rose about 200%! Frank showed us the small briefing rooms (one for each simulator) which
contains a TV/VCR for reviewing training videos, cockpit layout map, and several other
training aids. Frank explained that training sessions begin in the briefing room where the
flight crew and instructor review the upcoming training session. Frank then said with a
big smile, "...you gentlemen ready? Lets go flying!"
We walked across the bridge to the giant
B777 simulator (pictured at the top of the page) and peered into the open door with huge
smiles on our faces like children visiting Disneyland for the very first time. Frank asked
who was going to be the Captain. John and I looked at each other with a smile. John then
told me to go ahead and take a seat on the left side (thank you Schu!). After a brief
cockpit orientation which included how to properly set your seating position, panel
familiarization, and systems check we were ready to go.
Looking out the front windscreen we saw
that we were parked at UAL's San Francisco International terminal. As Frank activated the
motion system we felt a slight sinking sensation at which time he explained the pushback
procedure. After starting the APU and with the parking brake released, we began pushback.
During the pushback we could feel the slight bouncing and sideways motion as the aircraft
backed and turned to the right. With the pushback complete I set the parking brake and
Frank began reviewing the engine start procedure.
Starting the giant GE engines using the
autostart system in the B777 is a very easy process. Frank advised that the First Officer
usually starts the engines on United's B777's. John rotated the START/IGNITION selector to
"Start" and moved the FUEL CONTROL switch to the "Run" position. The
Electronic Engine Controller (ECC) controls the ignition and fuel and automatically aborts
the start sequence if a malfunction occurs. With the START/IGNITION selector in the
"Start" position the ECC uses the APU's bleed air to power the starter motor
which is connected to the N2 rotor in the engine. The FUEL CONTROL switch in the
"Run" position opens the spat fuel valve, but does not open the engine fuel
valve. At the appropriate N2 rpm the ECC opens the engine fuel valve and the ignitor(s)
energize. The ECC then shuts down the starter motor and the START/IGNITION selector
rotates to the "Norm" position. As the engine spools up to idle rpm the ECC
monitors the EGT, N2, and other engine parameters. The ECC will abort the start sequence
if there is no N1 rotation, hot or hung start, no EGT rise, compressor stall, insufficient
air pressure from the starter assisted start, or the start time exceeds the starter duty
cycle timer.
With both engines running and stabilized
we were ready to taxi to runway 28-Left for our departure. Frank instructed John to set
the flaps to 5°, so John reached down and moved the flap lever to the 3rd notch. Frank
explained that the airplane's response to throttle movement may be slow because we were at
a high gross weight, but one we start moving idle thrust should be enough to maintain our
taxi speed. I released the brakes and advanced the throttles to 30% N1. The B777 lurched
forward and started to accelerate slowly as we approached the taxiway. I returned the
throttles to the idle position as we approached our first turn onto taxiway Bravo. As we
taxied around, the simulator bounced and swayed adding to the realism. John and I learned
how to properly line up for a turn, taxi straight, and slow to a stop. As we taxied Frank
began setting up the FMS and autopilot for our departure on the Offshore Four SID.
To save some time, Frank repositioned the airplane on the
threshold of runway 28-Left for takeoff. After configuring the autopilot, trim settings,
and completing the takeoff checklist it was time to go flying! I advanced the throttles
forward to 40% N1 and monitored for positive reaction from the engines. Once the engines
began spooling up I pressed the TO/GA switched located under the throttle's top grip and
the throttles automatically advanced to a reduced takeoff power setting. As John called
"80 knots" I crosschecked the airspeed indicator and thrust settings. John then
called "V1... Vr" and I rotated the nose at 3° per second to establish a pitch
attitude of 15°. As our rate of climb passed 1000 feet per minute John called
"positive rate" to which I responded "gear up." John reached forward
and raised the landing gear.
As we climbed from the runway, we were flying the
aircraft manually, so all I had to do was keep the flight director bars centered in the
artificial horizon. The VNAV autopilot mode commands the flight director to indicate the
proper pitch to maintain V2+15kts. As we passed 800 feet AGL we lowered the nose to
accelerate to 230kts while retracting the flaps on schedule. Once we passed 3000 feet MSL
we accelerated to 250kts which we maintained until crossing 10,000 feet MSL. Meanwhile the
LNAV autopilot mode commands the flight director to indicate the proper rate of turn to
maintain our course on the SID. As we passed 5,000 feet Frank had us engage the autopilot.
With the FMS and autopilot in command Frank began showing us the various systems and
settings for the primary, secondary, and ECIAS screens.

John Schumacher |

John's non-precision approach to KSFO Rwy
28R. |
Once we leveled off at 14,000 feet Frank
had us disengage the autopilot and John took the controls. Frank instructed John to use
full left aileron and roll the airplane. To our surprise the giant B777 rolled upside down
effortlessly. As John exited the barrel-roll the stick shaker went off and we entered our
first stall. Frank then instructed John on a textbook recovery by pushing the nose down
and applying full power until the aircraft builds sufficient speed to climb. We asked
Frank if the Boeing team ever did a barrel-roll with the real aircraft. Frank chuckled and
said that he was not sure and he would not recommend trying it in real life.
After our brief aerobatics lesson,
we moved into slow flight and stalls. The B777 was surprisingly agile at slow speeds and
did not exhibit the lethargic control response that one would expect from such a large and
heavy aircraft. Frank reduced our power to idle and had John apply back-pressure to the
yoke until the stick-shaker activated. The stick-shaker is a warning device that signals
to the flight crew that the aircraft is approaching stall (stall speed and/or angle of
attack). Frank told John ignore the stick-shaker and aircraft buffeting, and continue to
apply back-pressure to the yoke until the yoke was pulled all the way back. The B777 then
entered a full stall setting off a symphony of visual and aural warnings. John once again
executed a textbook stall recovery.
After John and I switched seats it was
time for a challenge. Frank lined up the airplane on a 10 mile final for KSFO's runway
28-right for John's first non-precision approach and landing. With the flight director set
to track the ILS John flew the entire approach by hand. As Frank gave us updated speed
settings I would dial them into the autopilot and set the flaps. At 1,000 feet AGL I set
the flaps to 30° for landing and crosschecked the final approach speed setting. At 30
feet AGL the autopilot reduced the power to idle as John raised the nose to flare the
airplane. We touched down just past the touchdown markers, applied reverse thrust, and
taxied off the runway.
John and I switched seats again and it
was now my turn to try the non-precision approach, but to make it different I flew mine at
night. Just like John's approach I followed the Flight Director as it tracked the ILS to
about 500 feet AGL. As we passed 500 feet I used the VASI as my reference for the rest of
the approach. My landing concluded just as John's did with no problems.
Since we were practicing landings, Frank
wanted to demonstrate the CAT-III Autoland feature of the B777. Frank set up the airplane
on a 10 mile final with 1/8 mile visibility (fog), stiff crosswind, and thunderstorms with
heavy rain. As the autopilot flew the approach all we had to do was dial in the speed
settings, lower the flaps, and lower the landing gear. Despite the turbulence and
crosswind the autopilot held the airplane's position on the ILS. The autopilot flared the
airplane, reduced the power to idle, and even held the airplane on the runway centerline
during the roll-out until the autobrakes brought us to a complete stop. All I had to do
was apply the reverse thrust. Once we came to a stop, Frank changed the time and weather
settings to show us our position. We were perfectly lined up on the centerline with about
1,500 feet of runway left. Truly amazing!
Next it was time to work up a sweat with some
emergencies. Our first emergency was an engine failure during takeoff. Frank explained to
us that the B777 has a special system that maintains symmetrical yaw coordination while
the aircraft is in flight. Thus, if an engine fails this system will instantly recognize
the failure and apply the appropriate amount of rudder into the operational engine.
We accelerated down the runway to V1, then John called
"Vr" and I rotated the nose. As the aircraft left the ground, Frank failed the
right engine. As the Master Warning came on and the engine spooled down, the right rudder
pedal slid forward automatically to compensate for the amount of yaw caused by the
remaining engine. The autopilot automatically increased our power setting on the remaining
engine from reduced takeoff power to maximum continuous power. I then maintained our
position on the extended runway centerline while lowering the nose slightly to accelerate
to V2 + 15. Once we reached the engine out flap acceleration height, the flight director
commanded a near level climb to allow for acceleration and flap retraction. Once the flaps
were up the FMC commanded a climb at our flaps-up maneuvering speed. I have to admit that
the auto- symmetry system made the aircraft easy to handle despite the fact that there is
nearly 90,000 pounds of thrust pushing from the remaining engine.
Now it was John's turn and to make it interesting, he
wanted the auto- symmetry system turned off. As John passed Vr and rotated the aircraft
into the air, Frank failed the right engine. The instant yaw to the right was so great
that John only had a few seconds to react. The airplane quickly rolled to the right and
pitched down. Our right wingtip struck the ground which caused the nose to violently
pitch forward and strike the ground. "WOW!" was the reaction from John. It was
amazing to experience the actual amount of power put out by one engine and what effect it
really has on the aircraft if not controlled immediately.
John smiled and asked to try it again as he was not about
to let the aircraft beat him. On his second attempt without the auto- symmetry system John
performed much better. Frank failed the left engine as we lifted off the runway. As I
called "engine failure, (engine) number one..." John applied full right rudder,
regained control of the aircraft, and continued our climb. Frank then helped us by
applying right rudder trim to maintain our directional control.

John manually climbs out on one engine. |

Chris banks hard right for a TCAS-Alert. |
The next emergency we chose was TCAS (Traffic Collision
Avoidance System) avoidance. Frank set us up at 5,000 feet with multiple aircraft in the
area. As we maintained our heading the TCAS voice alert sounded "TRAFFIC
TRAFFIC" and the amber message "TRAFFIC" was displayed on the Navigation
Display. As we continued on the same heading the TCAS voice alert gave vertical guidance
commands "DESCEND... DESCEND NOW... INCREASE DESCENT" while a red box was
displayed over the top portion of the Attitude Indicator which indicated where not to
steer the aircraft. As we cleared the traffic the TCAS then gave of the advisory that we
were clear of the conflicting traffic and we returned to our original altitude and
heading.
With only 10 minutes left we chose to try the most
frightening environmental emergency, windshear. Windshear is any rapid change in wind
direction or velocity and is responsible for many major accidents and crashes. John was
set up to fly a CAT-I approach into KSFO's runway 28-left. As John flew the approach and
descended through 1,200 feet AGL our airspeed suddenly dropped 20 knots the simulator's
motion system lurched forward. An aural warning, "WINDSHEAR WINDSHEAR
WINDSHEAR", was heard as Frank began instructing us on our escape and recovery. Frank
instructed John to reach forward and press the TO/GA buttons on the throttle twice to give
us maximum continuous power. The Flight Director command bars commanded a 10° nose-up
attitude as John increased our rate of climb. As we climbed we once again passed through
the windshear accompanied by the aural warning. Frank explained that as you escape and
climb out from a windshear the aircraft's configuration is left alone until a safe
altitude is reached. Thus, as we climbed out with the gear down and 30° of flap to about
3,000 feet at which time we began to "clean up" the aircraft by raising the gear
and retracting the flaps on schedule.
Before we knew it our 2 hours of glory were over. As we
exited the simulator Frank expressed how he was impressed by our ability to fly the giant
B777 and told us that it takes a certain talent to understand and perform the various
duties as we did. Of course, John and I were flattered by this compliment. John dropped
the bomb on Frank by telling him that aside from his PC-based flight simulator, he has
never flown a real airplane. Frank was very surprised and awed by this. Frank agreed that
the PC-based flight simulators are a good training tool.
Dawn Thompson and Frank Smith made this a very exciting
and memorable experience. Thanks to their professionalism and enthusiasm this was an
experience that John and I would not give up for anything. I highly recommend it to anyone
who is interested. Some people may be intimidated by the prices of the various programs. I
know I was at first, but I set the goal and saved for two years. I have even started
saving again and hope to return to the UAL Training Center to fly the B757 or B747 within
the next few years.
WHO TO CONTACT:
Denver Training Center Flight Training Services:
303-780-3600
John Schumacher is WestWind Airlines
KSFO Hub Manager and is also recognized by the Flightsim Community as a panel and flight
dynamics designer. Chris Mueller is WestWind Airlines Vice President of Aircraft and
Scenery and a former aircraft reviewer for AvSim-Online. |